FAQs
Your packaging states that your products are made in a factory which handles nut, cereal and dairy ingredients. What does this mean?
Although some of our products are made without nut, cereal or milk ingredients, they are produced in a factory that handles them. We take all precautions to minimize the risks of cross contamination with these ingredients.
We take into account scheduling of products and we clean the lines by flushing chocolate through until there is no notable trace of the previous lines’ chocolate in the new batch. We are confident that the cleaning procedures are robust and eliminate traces of nut, cereal or dairy ingredients, but the only certain guarantee of absence is by manufacturing in a nut, cereal and dairy free site. Therefore we use the above statement to ensure consumers are fully informed about our products.
Specifically, our chocolate is made in a factory that does not handle peanuts. However, the factory handles five types of nut - Brazil nuts, Almonds, Hazelnuts, Cashew and Pistachio nuts.
For more information please check the link to product ingredient facts.
