FAQs

What is the difference between a food allergy and a food intolerance?

Our products contain a variety of different ingredients and are suitable for a range of diets. You can identify if a product contains certain ingredients by clicking on the product and checking the "contains symbols".

suitable for vegetarians suitable for vegetarians

contains soya contains soya

contains nuts contains nuts

contains gluten contains gluten

contains egg contains egg

contains dairy contains dairy

contains alcohol contains alcohol

A true food allergy or (food hypersensitivity) is the overreaction of the body to an otherwise harmless food or food component.

In a true food allergy, the body's immune system mistakenly identifies a component in food as harmful and produces antibodies against it. The antibodies recognise the “harmful” particle and trigger an immune response. Symptoms may include: hives, shortness of breath, hypotension (dangerously low blood pressure), cardiovascular collapse, and in severe circumstances even death.

Under Food and Drug Regulations for Enhanced Labelling of Food Allergens, a specific list of allergens must be identified on food labels to ensure that consumers are informed of the complete contents of the food. This ensales consumers with allergies to identify any ingredients that may be present. The allergen list includes: peanuts tree nuts (almonds, Brazil nuts, cashews, hazelnuts (filberts), macadamia nuts, pecans, pinenuts, pistachios, walnuts), sesame seeds, milk, eggs fish, crustaceans (e.g. crab, crayfish, lobster, shrimp) and shellfish (e.g. clams, mussels, oysters, scallops) soy, wheat and sulphites.

A food intolerance is a general adverse reaction to foods and does not involve the immune system, but it is triggered by a range of other factors. Generally, the severity of the symptoms in a food intolerance is proportional to the amount of the food ingested. This differs from a food allergy: in food allergies, even a small amount of the allergen can lead to a full blown anaphylactic reaction. Symptoms are usually gastrointestinal such as nausea, stomach cramps, heartburn, diarrhoea, headaches or vomiting.

We understand that avoiding some foods that can cause allergies or intolerances can be a difficult task. We hope therefore that the nutrition page showing the "contains symbols" for each product, will be helpful.